Privacy policy

Privacy Policy

SECTION 1 - HOW WE HANDLE YOUR INFORMATION

When you make a purchase from our store, we collect the personal information you provide to us, such as your name, address, and email address. This information is necessary for the buying and selling process.

Additionally, as you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us gather information about your browser and operating system for analytical purposes.

If you opt-in, we may also send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do we obtain your consent? By providing us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you imply your consent for us to collect and use your information solely for those specific purposes. If we require your personal information for any secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with the opportunity to decline.

How can you withdraw your consent? If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at wecare@kyomfragrances.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - OUR PLATFORM PROVIDER

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services to you. Your data is stored securely through Shopify’s data storage, databases, and the general Shopify application behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and stored only for the duration necessary to complete your purchase transaction. Afterward, your purchase transaction information is deleted.

For more information, please review Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

While our third-party providers only collect, use, and disclose your information as necessary to provide their services to us, they may have their own privacy policies regarding the information we provide to them for your purchase-related transactions.

It is advisable to review their privacy policies to understand how your personal information will be handled by these providers. Additionally, if you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that provider operates.

When you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or Terms of Service.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. Your credit card information, if provided, is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

While no method of transmission over the Internet or electronic storage is 100% secure, we adhere to PCI-DSS requirements and implement additional generally accepted industry standards to safeguard your data.

SECTION 7 - COOKIES

We utilize cookies to enhance your browsing experience. You may choose to opt-out of cookies if you wish. Below is a list of the cookies we use:

  • _session_id: unique token, sessional
  • _shopify_visit: no data held, persistent for 30 minutes from the last visit
  • _shopify_uniq: no data held, expires midnight (relative to the visitor) of the next day
  • cart: unique token, persistent for 2 weeks
  • _secure_session_id: unique token, sessional
  • storefront_digest: unique token, indefinite
  • PREF: persistent for a very short period, set by Google

SECTION 8 - AGE OF CONSENT

By using our site, you confirm that you are of legal age in your jurisdiction to provide consent for the processing of personal information, or that you have provided consent on behalf of any minor dependents.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. Significant changes will be notified to you to ensure awareness of how we collect, use, and disclose your information. If our store undergoes an acquisition or merger, your information may be transferred to the new owners to continue providing products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions or concerns, please contact our Privacy Compliance Officer at wecare@kyomfragrances.com